Privacy Policy

Last Updated: 20th January 2024

Haz Mission Critical Ltd (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit enquiries via our contact form.


1. Information We Collect

1.1 Google Analytics
We use Google Analytics to collect non-personal data about how visitors use our website. This includes information such as:

  • IP address (anonymised)
  • Browser type and version
  • Device information
  • Pages viewed and time spent on the site

This data helps us improve the website’s functionality and user experience.

1.2 Contact Form Submissions
When you submit an enquiry via our contact form, we collect the following personal data:

  • Name
  • Address
  • Reason for enquiry
  • Best time to call
  • Other information you choose to provide in your message

This information is collected solely to respond to your enquiry.


2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries promptly and effectively.
  • Improve our website based on usage patterns identified via Google Analytics.
  • Fulfil any other purpose for which you have provided your information.

We will never sell, rent, or share your personal data with third parties for marketing purposes.


3. Data Storage and Retention

3.1 Google Analytics Data
Google Analytics data is anonymised and stored securely by Google in accordance with their privacy policies.

3.2 Contact Form Data
Personal data submitted via the contact form is stored securely and only retained for as long as necessary to handle your enquiry. Afterward, it will be securely deleted unless further communication is required or legal obligations dictate otherwise.


4. Your Rights

Under UK data protection laws, you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request corrections to any inaccuracies.
  • Deletion: Request the deletion of your data where applicable.
  • Objection: Object to the processing of your data for specific purposes.

To exercise your rights, please contact us using the details below.


5. Cookies

Our website uses cookies to enhance your browsing experience. These cookies collect data for Google Analytics to help us understand website performance. You can manage your cookie preferences through your browser settings.


6. Data Security

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse. This includes using secure servers and encryption for data storage and communication.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their policies before sharing any personal information.


8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly.


9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Haz Mission Critical Ltd
The Urban Building
3 – 9 Albert Street
Slough
SL1 2BE

Email: info@hazmissioncritical.com
Phone: +44(0)1753 336222